Privacy policy

Last updated: May 11, 2025

This Privacy Policy describes how CÁPSL (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from www.capslco.com or interact with us in relation to our services (collectively, the “Services”).

By using or accessing our Services, you agree to the collection and use of your personal information as outlined below. If you do not agree, please do not use the Services.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, or for legal, operational, or regulatory reasons. The most recent version will always be posted here, with the effective date updated accordingly.

What We Collect and How We Use It

We collect personal information in order to provide and improve our Services. This may include:

Information You Provide

  • Contact details (name, email, address, phone)

  • Order information (billing and shipping details, payment confirmation)

  • Account setup details (if applicable)

  • Messages or inquiries sent through our contact form or email

Information We Automatically Collect

  • Device and browser details

  • IP address and geolocation

  • Site interaction data (pages visited, time spent, cart behaviour)

We collect this data using technologies such as cookies, pixels, and analytics tools. This helps us understand your experience, improve our offerings, and maintain secure operations.

Information From Third Parties
We may also receive information from service providers (e.g., Shopify, payment gateways, analytics tools) to process orders, deliver customer support, and operate our website effectively.

How We Use Your Information

Your personal information may be used to:

  • Process and fulfil orders

  • Provide customer support

  • Send transactional or marketing emails (you can unsubscribe at any time)

  • Improve our Services and shopping experience

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable site functionality

  • Run analytics and improve our Services

You can manage cookie preferences in your browser settings. For more information, see Shopify’s Cookie Policy.

Sharing Your Information

We may share your information with:

  • Service providers (Shopify, shipping partners, payment processors)

  • Marketing platforms (to deliver relevant communications or ads)

  • Legal authorities (where required to comply with law or prevent fraud)

We do not sell your personal information.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law.

International Users

If you are accessing our Services from outside Australia, please note that your data may be processed in countries with different data protection laws. We take reasonable steps to ensure your information is handled securely.

Your Rights

Depending on your location, you may have the right to:

  • Access or correct your information

  • Request deletion of your data

  • Object to certain uses of your data

  • Withdraw consent for marketing at any time

To make a request or raise a concern, contact us at hello@capslco.com.

Contact Us

If you have any questions about this Privacy Policy, please reach out: